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National e-Governance Plan

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National e-Governance Plan

National e-Governance Plan
राष्ट्रीय ई-शासन योजना
Public Services Closer Home
Public Services Closer Home
Abbreviation NeGP
Motto Public Services Closer Home
Formation May 18, 2006[1]
Headquarters New Delhi
  • Offices Spread All Over India
Region served India
President & CEO (NeGD) Anoop Kumar Agarwal
Parent organization Department of Electronics and Information Technology
Website .in.govnegp

National e-Governance Plan (NeGP) is a plan of the Government of India to make all government services available to the citizens of India via electronic media.[2] NeGP has been formulated by the Department of Electronics and Information Technology (DeitY) and Department of Administrative Reforms and Public Grievances (DARPG). The Government approved the National e-Governance Plan, comprising 31 Mission Mode Projects (MMPs) and eight components, on May 18, 2006.[1]


The 11th report of the Second Administrative Reforms Commission, entitled "Promoting e-Governance - The Smart Way Forward", established the governments position that an expansion in e-Government is necessary in India.[2] The ARC report was submitted to the GOI on 20 December 2008.[3] The report cited several prior initiatives as source of its inspiration including reference to the Singapore ONE programme. To pursue this goal, the National e-Governance Plan was formulated by the Department of Information Technology (DIT) and Department of Administrative Reforms & Public Grievances (DAR&PG). The program required the development of new applications to allow citizen access to government service through Common Service Centers; it aims to both reduce government costs and make access to services easier.[4]


“Make all Public Services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency and reliability of such services at affordable costs to realize the basic needs of the common man.”[5]

Methodology and Implementation Strategy

Implementation of e-Governance is a highly complex process requiring provisioning of hardware & software, networking, process re-engineering and change management. Based on lessons learnt from the past and the experience from successful e-Governance applications, the approach and methodology adopted for NeGP contains the following elements:

Common Support Infrastructure

NeGP implementation involves setting up of common and support IT infrastructure such as: State Wide Area Networks (SWANs), State Data Centres (SDCs), Common Services Centres (CSCs) and Electronic Service Delivery Gateways.[6] near about 1 lac negp csc is setup all over india (rural and urban area ).


Suitable arrangements for monitoring and coordinating the implementation of NeGP under the direction of the competent authorities have also been substantially put in place. The programme also involves evolving/ laying down standards and policy guidelines, providing technical support, undertaking capacity building, R&D, etc. DEITY is required to adequately strengthen itself and various institutions like NIC, STQC, CDAC, NISG, etc. to play these roles effectively.[6]

Centralised Initiative with Decentralised Implementation

e-Governance is being promoted through a centralised initiative to the extent necessary to ensure citizen-centric orientation, to realise the objective of inter-operability of various e-Governance applications and to ensure optimal utilisation of ICT infrastructure and resources while allowing for a decentralised implementation model. It also aims at identifying successful projects and replicating them with required customisation wherever needed.[6]

Public-Private Partnerships

PPP model is to be adopted wherever feasible to enlarge the resource pool without compromising on the security aspects.[6]

Integrative Elements

Adoption of unique identification codes for citizens, businesses and property is to be promoted to facilitate integration and avoid ambiguity.[6]

Programme Approach at the National and State levels

For implementation of the NeGP, various Union Ministries/Departments and State Governments are involved. Considering the multiplicity of agencies involved and the need for overall aggregation and integration at the national level, NeGP is being implemented as a programme, with well-defined roles and responsibilities of each agency involved. For facilitating this, appropriate programme management structures have also been put in place.[6]

Facilitator role of DEITY

DEITY is the facilitator and catalyst for the implementation of NeGP by various Ministries and State Governments and also provides technical assistance. It serves as a secretariat to the Apex Committee and assists it in managing the programme. In addition, DEITY is also implementing pilot/ infrastructure/ technical/ special projects and support components. DARPG’s responsibility is towards Government Process Re-engineering and Change Management, which are desired to be realised across all government departments. Planning Commission and Ministry of Finance allocate funds for NeGP through Plan and Non-plan budgetary provisions and lay down appropriate procedures in this regard.[6]

Ownership of Ministries

Under the NeGP, various MMPs are owned and spearheaded by the concerned line Ministries. In case there are any ongoing projects which fall in the MMP category, they would be suitably enhanced to align them with the objectives of NeGP. For major projects like Bharat Nirman, Rural Employment Guarantee Schemes, etc. the line ministries concerned are advised to make use of e-Governance as also automation techniques from the inception stage. States have been given the flexibility to identify a few additional state-specific projects, which are relevant for the economic development of the State.[6]

Programme Management

For effective management of NeGP, a programme management structure has been created to accord credibility to the programme, to provide a forum to solicit view of stakeholders, to oversee the programme and resolve inter-ministerial/ inter-departmental issues and to ensure speedy sanctioning of projects. The key components of the Programme Management structure are:

Cabinet Committee on Economic Affairs (CCEA)

It is responsible for programme level policy decisions.

A body under the Chairpersonship of Prime Minister

The body is formed with representation drawn from relevant Ministries/ Departments, the National Knowledge Commission, the Planning Commission, experts,etc., to provide leadership, prescribe deliverables and milestones and monitor periodically the implementation of NeGP

National e-Governance Advisory Group

It is headed by the Minister C&IT, to solicit views of external stakeholders and to provide inputs to the CCEA, advise the government on policy issues and strategic interventions necessary for accelerating introduction of e-Governance across Central and State Government Ministries/Departments.

Apex Committee

It is headed by the Cabinet Secretary to oversee the programme and to provide policy and strategic directions for its implementation. In addition it moderates and drives services, process reengineering and service levels of each MMP wherever required. Further it is empowered to add or delete MMPs as considered appropriate and to resolve all inter-ministerial issues. DIT acts as the Secretariat for Apex Committee.

Expenditure Finance Committee (EFC)/Committee on Non Plan Expenditure (CNE)

Responsible for financially appraise/ approve projects as per existing delegation of financial powers. The EFC/ CNE headed by Secretary Expenditure would also be recommending to the CCEA the manner in which MMP Projects are to be implemented, i.e. as a Central Sector Scheme, Centrally Sponsored Scheme etc., as well as the financial terms of participation for States.

Further, considering the complexity of the Programme and the need to look at issues such as overall technology architecture, framework, standards, security policy, funding strategy, service delivery mechanism, sharing of common infrastructure etc. at a program level, the technical appraisal of all NeGP projects is done by DIT, prior to a project being placed before the EFC/ CNE.

State level Apex Committees

Headed by Chief Secretaries to allocate State level resources, set priority amongst projects and resolve inter-departmental issues.

National e-Governance Division (NeGD)

The Department of Electronics and Information Technology, Government of India has formed the National e-Governance Division (NeGD) as an autonomous business division within Media Lab Asia, under the Ministry of Communication and Information Technology, Government of India, for supporting and assisting Department of Electronics and Information Technology in the Programme Management of NeGP.[7]

NeGD supports Department of Electronics and Information Technology in the following tasks: Facilitating implementation of Mission Mode Projects by Line Ministries/ State Governments, Providing technical assistance to Central Ministries/ State Line Departments, Acting as Secretariat to Apex Committee undertaking technical appraisal of all National e-Governance Plan (NeGP) Projects, Providing State e-Mission Teams to support States in National e-Governance Plan implementation.[7]


Lack of Needs analysis, business process reengineering, interoperability across MMPs, coping with technology trends like mobile, cloud computing, digital signatures are some of the limitations [8]

Besides a majority of e-governance initiatives in India have failed to materialise due to poor implementation and absence of proper laws. For instance, there is neither a privacy law [9] nor any data protection law [10] in India. On the contrary, draconian and outdated laws like cyber law [11] and telegraph law [12] have been retained by Indian government despite suggestions to the contrary. The e-delivery of public services development policy loan of India has also not been utilised properly in India.[13] India also failed to ensure e-delivery of services in India so far.[14]

However, the biggest challenge before Indian e-governance initiatives comes from poor cyber security in India.[15] According to techno legal experts, e-governance without cyber security is useless in India.[16] Absence of mandatory e-governance services in India is the main reason for apathy towards this crucial field.[17] Lack of proper cyber security laws in India is also going to create a big trouble for India in near future.[18]

See also


  1. ^ a b NeGP website. "Approval Details of NeGP". NeGP Website. Retrieved 17 July 2014. 
  2. ^ a b "Second Administrative Reforms Commission Report". Retrieved 2011-03-01. 
  3. ^ "Second Administrative Reforms Commission Preface to the Report" (PDF). Retrieved 2011-03-01. 
  4. ^ Indg. "about NeGP". Retrieved 17 July 2014. 
  5. ^ NeGP Website. "about NeGP". NeGP Website. Retrieved 17 July 2014. 
  6. ^ a b c d e f g h India Gov Website. "about NeGP". NeGP Website. Retrieved 17 July 2014. 
  7. ^ a b DietY Website. "Approval Details of NeGD". DietY Website. Retrieved 17 July 2014. 
  8. ^ Revisiting NeGP: eBharat2020:The proposed future NeGP 2.0 by CSR Prabhu in CSI Communications Oct 2011 (access date 5 Mar 2012)
  9. ^ "Privacy Laws In India And Privacy Rules And Regulations In India". Privacy Rights In India And Privacy Rights In The Information Era And Internet. 14 February 2014. Retrieved 14 September 2014. 
  10. ^ "Data Protection Laws In India And Privacy Rights In India". Civil Liberties Protection In Cyberspace. 5 January 2014. Retrieved 14 September 2014. 
  11. ^ "India Needs A New And Better Cyber Law And The Old One Must Be Repealed". Cyber Laws In India And Technology Laws And Regulations In India. 22 January 2014. Retrieved 14 September 2014. 
  12. ^ "Indian Cyber Law And Telegraph Act Should Be Immediately Repealed And Reenacted By Parliament". Global ICT Policies And Strategies And Indian Perspective. 23 January 2014. Retrieved 14 September 2014. 
  13. ^ "E-Delivery Of Public Services Development Policy Loan Of India". Global ICT Policies And Strategies And Indian Perspective. 27 June 2011. Retrieved 14 September 2014. 
  14. ^ "Electronic Delivery (E-Delivery) Of Services In India Is Needed". Perry4Law Organisation’s Blog – An Exclusive And Global Techno Legal Knowledge Base. 4 October 2012. Retrieved 14 September 2014. 
  15. ^ "ICT Trends in India-2006". Perry4Law’s Techno-Legal Base (PTLB). 20 February 2007. Retrieved 14 September 2014. 
  16. ^ "Mandatory E-Governance Services In India Are Urgently Needed". IfG.CC - The Potsdam eGovernment Competence Center. 10 June 2014. Retrieved 14 September 2014. 
  17. ^ "Cyber Security Laws In India Needed". Centre Of Excellence For Cyber Security Research And Development In India (CECSRDI). 9 March 2014. Retrieved 14 September 2014. 

External links

  • National eGovernance Website
  • Informatics An eGovernance publication from National Informatics Centre
  • Saaransh – A compendium of Mission Mode Projects under NeGP
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