Inefficient, Error-Prone Process Results in Travel Reimbursement Problems for Mobilized Soldiers

By General Accounting Office

Book Id: WPLBN0000141958
Format Type: PDF eBook:
File Size: 0.1 MB
Reproduction Date: 2005

Title:	Inefficient, Error-Prone Process Results in Travel Reimbursement Problems for Mobilized Soldiers
Author:	General Accounting Office
Volume:
Language:	English
Subject:	Government publications, Accountability in government, United States. General Accounting Office
Collections:	Government Library Collection, Government Accountability Integrity Reliability Office Collection
Historic Publication Date:
Publisher:	United States General Accounting Office (Gao)


Citation APA MLA Chicago Accounting Office, B. G. (n.d.). Inefficient, Error-Prone Process Results in Travel Reimbursement Problems for Mobilized Soldiers. Retrieved from https://self.gutenberg.org/

Description
Government Accountability Integrity Reliability Office Collection

Excerpt
Excerpt: Mobilized Army Guard soldiers have experienced significant problems getting accurate, timely, and consistent reimbursements for out-of-pocket travel expenses. These weaknesses were more glaring in light of the sustained increase in mobilized Guard soldiers following the terrorist attacks of September 11, 2001. To its credit, the Defense Finance and Accounting Service (DFAS) hired over 200 new personnel to address travel voucher processing backlogs and recently upgraded their training. However, Guard soldiers in our case study units reported a number of problems they and their families endured due to delayed or unpaid travel reimbursements, including debts on their personal credit cards, trouble paying their monthly bills, and inability to make child support payments.