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G4S plc
Public limited company
Traded as LSE: GFS, OMX: G4S
Industry Security
Founded 2004 (2004)
Headquarters Crawley, West Sussex, UK
Area served
Key people
John Connolly (Chairman)
Ashley Almanza (CEO)
Services Manned security services, cash handling services, justice services and outsourced business processes related to security and safety risks
Revenue £6,848 million (2014)[1]
£270 million (2014)[1]
£169 million (2014)[1]
Number of employees
618,000 (2015)[2]
Subsidiaries G4S Secure Solutions

G4S plc (formerly Group 4 Securicor) is a British multinational security services company headquartered in Crawley, West Sussex.[3] It is the world's largest security company measured by revenues and has operations in around 125 countries.[2][4] With over 620,000 employees, it is one of the world's largest private sector employers. G4S was founded in 2004 by the merger of the UK-based Securicor plc with the Denmark-based Group 4 Falck.

G4S has a primary listing on the London Stock Exchange and is a constituent of the FTSE 100 Index.[5] It has a secondary listing on the Copenhagen Stock Exchange.


  • History 1
    • Origins 1.1
    • 2004 to 2010 1.2
    • 2010 to present 1.3
      • Acquisitions of Guidance Monitoring and Chubb 1.3.1
      • Aborted acquisition of ISS 1.3.2
      • Management and other changes 1.3.3
      • Failure to meet London 2012 Security Contract 1.3.4
      • Sale of Wackenhut Pakistan 1.3.5
      • Public Eye Award 1.3.6
  • Operations 2
    • Activities 2.1
    • Operating structure 2.2
  • Corporate social responsibility 3
  • Sponsorships 4
  • Controversies 5
    • Israel and Palestine 5.1
    • Wackenhut subsidiary 5.2
    • Unlawful killing of Jimmy Mubenga 5.3
    • Unacceptable use of force by UK Border Agency 5.4
    • Human rights allegations 5.5
    • Fraud allegations 5.6
    • South Africa prison accusations 5.7
    • Immigrant-detainee labour 5.8
  • See also 6
  • References 7
  • External links 8



G4S has its origins in a guarding business founded in Copenhagen in 1901 by Marius Hogrefe, originally known as Kjøbenhavn Frederiksberg Nattevagt (which translates as Copenhagen and Frederiksberg Night Watch) and subsequently renamed Falck.[6] In 2000 Group 4, a security firm formed in the 1960s, merged with Falck to form Group 4 Falck.[6] In 2002 Group 4 Falck went on to buy The Wackenhut Corporation in the USA.[7]

2004 to 2010

A G4S van in central London

G4S was formed in July 2004, when Group 4 Falck’s security business merged with

  • Official website
  • Company Profile on Yahoo Finance

External links

  1. ^ a b c "Preliminary Results 2014" (PDF). G4S plc. Retrieved 15 March 2015. 
  2. ^ a b "Key facts and figures". G4S plc. Retrieved 15 March 2015. 
  3. ^ "GFS.L Profile - G4S Stock - Yahoo! UK & Ireland Finance". Retrieved 15 March 2015. 
  4. ^ "G4S buys into Brazil security market". Financial Times. 8 June 2010. Retrieved 25 August 2010. 
  5. ^ "FTSE 100". Retrieved 15 March 2015. 
  6. ^ a b c "G4S History". G4S. Retrieved 18 April 2011. 
  7. ^ "Falck buys Wackenhut Security". New York Times. 9 March 2002. Retrieved 18 April 2011. 
  8. ^ "G4S Share price -". Retrieved 15 March 2015. 
  9. ^ Lars Nørby Johansen Bloomberg
  10. ^ Group 4 Securicor gets snappy with new 'G4S' logo B2B Marketing
  11. ^ Group4 Securicor PLC: Board Changes FE Investegate
  12. ^ "Focus on G4S". Retrieved 18 April 2011. 
  13. ^ Phillip Inman; David Gow (30 June 2005). "Unions say Group 4 is unfair to workers". The Guardian (UK). 
  14. ^ "Indonesia: Country Reports on Human Rights Practices – 2005". United States Bureau of Democracy, Human Rights, and Labor. 8 March 2006. 
  15. ^ "Violating Workers' Rights: G4S in Indonesia". Focus on G4S. Retrieved 18 April 2011. 
  16. ^ "G4S praised by Prime Minister for Union Recognition Agreement with GMB". G4S. 22 June 2006. 
  17. ^ Alison Chiesa (5 March 2008). "Scots founder sells off pop concert security firm Rock Steady". Retrieved 18 April 2011. 
  18. ^ "G4S plc Acquisition of RONCO Consulting Corporation". 4 April 2008. Retrieved 18 April 2011. 
  19. ^ Helen Power (21 March 2008). "Troubled ArmorGroup secures sale to G4S". Retrieved 15 March 2015. 
  20. ^ G4S acquires prison firm IFSEC Global, 18 December 2007
  21. ^ "G4S kupio 85 odsto akcija Progarda". (in Српски / Srpski). Retrieved 19 October 2013. 
  22. ^ "G4S buys U.S.'s Touchcom for $23 million". Reuters. Retrieved 15 March 2015. 
  23. ^ "G4S & UNI sign global agreement". UNI. 16 December 2008. 
  24. ^ "SEIU Reaches Agreement with Wackenhut: Agreement paves way for partnership on mutual goals". SEIU. 16 December 2008. 
  25. ^ "G4S Acquires facilities management company All Star International for $60 million – Proactiveinvestors (UK)". Proactiveinvestors. 23 November 2009. Retrieved 21 August 2013. 
  26. ^ Tweet Carina Stensson 08-13 59 23 (23 September 2009). "Helikopterrånet – detta har hänt | SvD" (in Svenska). Retrieved 8 August 2012. 
  27. ^ "Helicopter used in Sweden robbery". BBC News. 23 September 2009. Retrieved 27 May 2010. 
  28. ^ G4S Security Strike Could Shut Down Court System, United Voices, 9 September 2009
  29. ^ G4S Buys South African Security Systems Company Skycom Fox News, September 2010
  30. ^ G4S acquires surveillance and investigations company The Cotswold Group IFSEC, 8 April 2011
  31. ^ Guidance Monitoring operation bought by G4S Info4 Security, 27 April 2011
  32. ^ G4S locks down £17m Chubb deal Insider Media, 24 February 2012
  33. ^ G4S shares tumble on £5.2bn ISS takeover deal BBC News
  34. ^ G4S's deal for ISS buckled under the weight of shareholder anger The Telegraph, 1 November 2011
  35. ^ G4S chief Nick Buckles: 'The ISS deal failure has been one of the most bruising experiences of my life' The Telegraph, 5 November 2011
  36. ^ Has G4S Security Lost the Plot?, The Telegraph, October 2011
  37. ^ Reece, Damian (28 September 2012). "The women who should be on the Bank of England’s list to be the next Governor". London: 28 September 2012. Retrieved 8 August 2013. 
  38. ^ Maidment, Neil (5 March 2013). "Security firm G4S to sell struggling U.S. Government arm". Reuters. Retrieved 21 August 2013. 
  39. ^ "Nick Buckles quits as chief executive of G4S with £1.2m payoff". The Guardian. 21 May 2013. Retrieved 8 May 2013. 
  40. ^ "Olympics Security not compromised, Theresa May says". BBC News. 12 July 2012. Retrieved 12 July 2012. 
  41. ^ "G4S Olympics staff 'failed to arrive' for security work". BBC News. 16 July 2012. Retrieved 16 July 2012. 
  42. ^ "London 2012: G4S's Nick Buckles regrets taking contract". BBC online. 17 July 2012. Retrieved 17 July 2012. 
  43. ^ "G4S boss admits to 'humiliating shambles' over Olympic security". London: 17 July 2012. 
  44. ^ "'"London 2012: Queen hails Olympic 'dedication. BBC News. 24 July 2012. 
  45. ^ "BBC News – Strathclyde Police to control Scots Olympic security". BBC News. 20 July 2012. 
  46. ^ "'"London 2012: Dorney Lake security 'a shambles. BBC News. 20 July 2012. 
  47. ^ Judd, Terri (23 July 2012). "G4S shambles revealed in internal report: one operator says he was sent teenage girls to guard a Games venue at night". London: The Independent. Retrieved 23 July 2012. 
  48. ^ Chief constables want to abandon G4S scheme BBC, 20 July 2012
  49. ^ G4S fills Olympic security quota ESPN, 8 August 2012
  50. ^ G4S donate £2 million The Guardian
  51. ^ a b Kazim Alam (26 August 2012). "G4S Pakistan buyout to be done in two weeks". The Express Tribune. 
  52. ^ Public Eye
  53. ^ People's Post
  54. ^ "G4S plans to target IT, infrastructure and hospitality sectors". Livemint. Retrieved 15 March 2015. 
  55. ^ "ProSecurityZone: G4S monitoring and response gains new MD (G4S Secure Solutions (UK and Ireland))". Retrieved 15 March 2015. 
  56. ^ "G4S wins major Ministry of Justice integrated facilities services contract". Retrieved 15 March 2015. 
  57. ^ E-Mine
  58. ^ Security Oracle
  59. ^ "BBC News - G4S claims improved Lincolnshire 999 call answer times". BBC News. Retrieved 15 March 2015. 
  60. ^ a b G4S Annual Report 2012
  61. ^ "G4S contract to run sexual assault referral centres damned". Guardian. 24 May 2013. Retrieved 9 September 2014. 
  62. ^ "What is G4S doing in England's NHS?". Open Democracy. 15 July 2013. Retrieved 9 September 2014. 
  63. ^ "G4S plc". Retrieved 15 March 2015. 
  64. ^ "ADS Advance - G4S launches landmark human rights policy". Retrieved 15 March 2015. 
  65. ^ "[PDF] Human Rights Policy". Retrieved 15 March 2015. 
  66. ^ G4S signs global Code of Conduct for Private Security Providers
  67. ^ "G4S wins at the Corporate Engagement Awards 2012". Retrieved 24 October 2012. 
  68. ^ "G4S 4Teen". Retrieved 18 April 2011. 
  69. ^ Born to run Haile Gebrselassie interview Telegraph Online
  70. ^ London 2012 Olympics BMX world champion Mariana Pajon carries Colombian hopes into 2012 Telegraph Online
  71. ^ Haile Gebrselassie G4S 4teen runner Pauline Korikwiang on trans world sport video First Post
  72. ^ "NFL Events: Combine Player Profiles - Margus Hunt". Retrieved 15 March 2015. 
  73. ^ "Bimbo (see Grupo Bimbo)". Retrieved 15 March 2015. 
  74. ^ Neate, Rupert (4 June 2014). "Desmond Tutu tells G4S to stop supplying to Israel prisons".  
  75. ^ Tutu, Desmond; et al. (4 June 2014). "G4S must end its complicity in Israel's abuse of child prisoners". Retrieved 9 June 2014. 
  76. ^ "Desmond Tutu tells G4S to stop supplying to Israel prisons". The Guardian. 4 June 2014. Retrieved 7 August 2014. 
  77. ^ "Union Reports Security Problems at Army Bases". USA Today. 6 September 2005. 
  78. ^ "Security Problems at Homeland Security Headquarters". Common Dreams. 7 March 2006. 
  79. ^ Wackenhut "Security Charged With Shortchanging Liberty Bell Security Officers" . PR Newswire. 3 July 2007. 
  80. ^ "Illinois: Security at Nuclear Plants". New York Times. 15 December 2007. 
  81. ^ "Guard Allegedly Found Asleep at Oak Ridge Nuke Facility". Knoxville News Sentinel. 24 January 2012. 
  82. ^ a b Quigley, Fran (15 May 2013). "How the US Turned Three Pacifists into Violent Terrorists". Retrieved 18 May 2013. 
  83. ^ Another G4S nightmare: 82-year-old nun beats guards to break into nuclear facility The Independent, 4 August 2012
  84. ^ Peter Stockton and Lydia Dennett (10 September 2012). "Cheating on Security Tests at Y-12 is Nothing New". PUBLISHER. 
  85. ^ "Nuke ops halted after protesters enter TN complex". Kansas City Star. 1 August 2012. 
  86. ^ G4S divest US Government Solutions Yahoo! Finance
  87. ^ a b Lewis, Paul; Matthew Taylor (18 October 2010). "Jimmy Mubenga death: three men arrested". The Guardian (UK). Retrieved 19 October 2010. 
  88. ^ Lewis, Paul; Matthew Taylor (15 October 2010). "'"Deportation death: 'Jimmy Mubenga was a good man. The Guardian (UK). Retrieved 19 October 2010. 
  89. ^ Lewis, Paul; Taylor, Matthew (8 February 2011). "G4S Security was Warned of Lethal Risk to Refused Asylum Seekers". London: The Guardian. 
  90. ^ Wright, Oliver (6 September 2011). "Security Officers Accused of Racially Abusing Asylum Seekers". London: The Independent. 
  91. ^ "CPS decision on death of Jimmy Mubenga". 17 July 2012. Retrieved 24 October 2012. 
  92. ^ Taylor, Matthew; Lewis, Paul (9 July 2013). "G4S faces damages claim over killing of Jimmy Mubenga". London: The Guardian. Retrieved 10 July 2013. 
  93. ^ "'"Jimmy Mubenga: Deportee shouted 'you're killing me. BBC News. 4 November 2014. Retrieved 4 November 2014. 
  94. ^ "Jimmy Mubenga trial: Jury put in handcuffs". BBC News. 17 November 2014. Retrieved 17 November 2014. 
  95. ^ a b "G4S guards cleared over Jimmy Mubenga death". BBC News. 16 December 2014. Retrieved 16 December 2014. 
  96. ^ "Cedars pre-departure accommodation – an exceptional facility". Ministry of Justice. 23 October 2012. Retrieved 24 October 2012. 
  97. ^ a b c "G4S used force on pregnant woman at Cedars centre". BBC News. 23 October 2012. Retrieved 23 October 2012. 
  98. ^ Siddle, John (25 September 2014). "Disabled ex-serviceman awarded £6,000 damages after being 'humiliated' by G4S prison officers". Liverpool Echo. Retrieved 26 September 2014. 
  99. ^ "Tagging firm's 'overcharging' probed". BBC News. 11 July 2013. Retrieved 11 July 2013. 
  100. ^ "A review of major government contracts held with Serco and G4S". Cabinet Office. 19 December 2013. Retrieved 27 February 2015. 
  101. ^ "G4S repays UK government £108.9m after tagging scandal". BBC News. 12 March 2014. Retrieved 27 February 2015. 
  102. ^ a b Forbes, Kate (28 October 2013). Shocking' abuse claims at South Africa's Mangaung prison"'". Website (BBC News). Retrieved 28 October 2013. 
  103. ^ Rawlinson, Kevin (22 August 2014). "'"Private firms 'are using detained immigrants as cheap labour.  


See also

In August 2014, G4S was criticised for using immigrant detainees as cheap labour, with some being paid as little as £1 per hour. The Home Office defended the practice saying "The long-standing practice of offering paid work to detainees has been praised by Her Majesty's inspectorate of prisons as it helps to keep them occupied whilst their removal is being arranged. Whether or not they wish to participate is entirely up to the detainees themselves. This practice is not intended to substitute the work of trained staff".[103]

Immigrant-detainee labour

In October 2013, the British Broadcasting Corporation reported that there are allegations of prisoners being tortured at Mangaung Prison in South Africa.[102] The BBC cites research from the Wits Justice Project at Wits University in Johannesburg, claiming that dozens of the nearly 3,000 inmates at the G4S prison have been tortured using electroshock and forced injections. As of October 2013, G4S said it was investigating the allegations.[102]

South Africa prison accusations

In March 2014, G4S agreed to pay a settlement of £109 million to the government, incorporating a refund for disputed services and reimbursement of additional costs.[101]

Following the completion of a review by the Cabinet Office into major contracts across government, Francis Maude, Minister for the Cabinet Office announced in December 2013, that their review had "found no evidence of deliberate acts or omissions by either firm leading to errors or irregularities in the charging and billing arrangements on the 28 contracts investigated.” [100]

In July 2013, British Justice Secretary, Chris Grayling, asked the Serious Fraud Office to investigate G4S for overcharging for tagging criminals in England and Wales, claiming that it and rival company Serco charged the government for tagging people who were not actually being monitored, including tags for people in prison or out of the country, and a small number who had died, and had done so since 2005. G4S was given an opportunity to take part in a "forensic audit" but initially refused.[99]

Fraud allegations

Peter McCormack, 79, was chained to a prison officer employed by G4S for eight days while in Royal Liverpool University Hospital after a heart attack in March 2012. The restraint was removed only briefly for him to take off his upper clothing, and when he was under heavy sedation undergoing an heart procedure. Judge Graham Wood QC ruled in September 2014 that “During this time he was humiliated and his dignity was affronted.” McCormack was awarded £6,000 compensation for breach of his human rights. The judge criticised the evidence given by G4S’s then head of security, saying it was “less than impressive… It is a reasonable conclusion that she simply ignored a recommendation from a security manager”.[98]

Human rights allegations

In October 2012 the Chief Inspector of Prisons, Nick Hardwick published his inspection report into the G4S managed Cedars Pre-Departure Accommodation UK Border Agency (UKBA).[96] Whilst the majority of the report praised G4S and those working at the centre, noting that "Cedars is an exceptional facility and has many practices which should be replicated in other areas of detention", G4S were criticised for using "non-approved techniques" during one particular incident in which a pregnant woman's wheelchair was tipped up whilst her feet were held.[97] The incident used "non-approved techniques" causing significant risk to the baby and was a "simply not acceptable" use of force.[97] In response, G4S said its staff were trying to prevent injury and that the report also praised the staff for an "exceptional level of care."[97]

Unacceptable use of force by UK Border Agency

A spokesman for the UK’s Home Office said: “Our policy has always been that restraint during removals should only be used as a last resort. Our new bespoke training package for aircraft removals, approved in June this year, will better equip our staff with practical tools to minimise the need for restraint and ensure that only the most appropriate techniques are used”.[95]

"I am shocked and disappointed. It is hard for me to understand how the jury reached this decision with all this evidence that Jimmy said over and over that he could not breathe. I wish to thank everyone who have worked so hard for justice for me and our children. My struggle continues".[95]

On 16 December 2014, after a six-week trial, the jury found the defendants not guilty. After the verdict was declared, Mr Mubenga's wife Adrienne said:

In an unprecedented move, part of the seating within a Boeing 777 aircraft was constructed inside the Old Bailey courtroom to demonstrate to the jury the circumstances in which the death occurred.[93] On 17 November 2014, the jurors were offered the chance to recreate the conditions experienced by Mubenga during his time on board the aeroplane. Six participated, taking turns to be restrained in exactly the same seat position that Mubenga had occupied and wearing the same type of handcuffs. In addition, a small number of the jurors took turns to view the scene by kneeling in a seat in the row immediately in front and leaning over to watch. This posture had been adopted by one of the three guards. The public gallery and dock were cleared while the jury took part in these recreations of the scene.[94]

In July 2012, the Crown Prosecution Service (CPS) announced its conclusion that there was "insufficient evidence to bring any charges for Mr Mubenga's death" against G4S or any of its former employees.[91] On 9 July 2013 an inquest jury, in a nine-to-one decision, found that Mubenga's death was caused by the G4S guards "using unreasonable force and acting in an unlawful manner." The CPS subsequently announced that it was reconsidering its decision not to bring criminal charges[92] and in November 2014 the trial of three G4S guards on charges of manslaughter began. Colin Kaler, 51, from Bedfordshire, Terrence Hughes, 53, from Hampshire, and Stuart Tribelnig, 38, from Surrey all denied the charges against them.

In February 2011, The Guardian reported that G4S guards in the United Kingdom had been repeatedly warned about the use of potentially lethal force on detainees and asylum seekers. Confidential informants and several employees released the information to reporters after G4S's practices allegedly led to the death of Jimmy Mubenga. An internal document urged management to "meet this problem head on before the worst happens" and that G4S was "playing Russian roulette with detainees' lives."[89] The following autumn, the company once again faced allegations of abuse. G4S guards were accused of verbally harassing and intimidating detainees with offensive and racist language.[90]

In October 2010, three G4S-guards restrained and held down 46-year-old Angolan deportee Jimmy Mubenga on departing British Airways flight 77, at Heathrow Airport. Security guards kept him restrained in his seat as he began shouting and seeking to resist his deportation. Police and paramedics were called when Mubenga lost consciousness. The aircraft, which had been due to lift off, then returned to the terminal.[87] Mubenga was pronounced dead later that evening at Hillingdon hospital.[88] Passengers reported hearing cries of "don't do this" and "they are trying to kill me." Scotland Yard's homicide unit began an investigation after the death became categorised as "unexplained". Three private security guards, contracted to escort deportees for the Home Office, were released on bail, after having been interviewed about the incident.[87]

Unlawful killing of Jimmy Mubenga

In 2013, G4S announced its intention to divest its US Government services business, citing difficulties faced by non US business in accessing appropriate data.[86]

In 2012, the Kansas City Star reported that three protestors were found in a secure area at the Y-12 National Security Complex.[85]

On 24 January 2012, the Knoxville News Sentinel reported that a Wackenhut security guard slept while on the job at the Oak Ridge National Laboratory and had also used an unauthorised mobile telephone while inside the high-security facility. Photographs of the incidents were distributed to the publication, as well as the lab, Wackenhut and the US Department of Energy, which oversees the plant's operations. The facility houses approximately half a ton of Uranium 233, enough for nearly 250 improvised nuclear detonations.[81] On 28 July 2012 the US Department of Energy's Oak Ridge National Laboratory protected by a US subsidiary of G4S, was breached by three protesters, identified as Megan Rice, 82, Michael Walli, 63 and Greg Boertje-Obed, 57, who got as far as the outer wall of the uranium building and allegedly daubed it with slogans and splashed it with human blood.[82] The three form the anti-nuclear weapons activist group Transform Now Plowshares, a part of the Plowshares Movement.[82] Operations at the site were suspended following the breach[83] after performance tests were conducted on the Wackenhut Services Inc. Oak Ridge guard force. During the tests, a federal inspector discovered copies of questions and answers for the test inside a guard force vehicle, resulting in the administrative reassignment of the new security director.[84]

In winter 2008, the New York Times reported that the Exelon Corporation would replace Wackenhut as an in-house security provider at ten US nuclear power plants. This followed the discovery of guards sleeping while on the clock.[80]

In July 2007, US Senator Bob Casey urged Interior Secretary Dirk Kempthorne to re-examine federal plans involving Wackenhut and its operations at US nuclear facilities, public transit systems and the Liberty Bell in Philadelphia. The Senator said the company was responsible for short-changing its employees.[79]

In March 2006, whistle-blowers employed at Wackenhut released information to the press revealing that the company cheated on an anti-terrorism drill at a US nuclear site. It also performed poorly on another drill at a separate location. The allegations claimed that Wackenhut systematically violated weapons inventory and handling policies and that managers showed new hires spots at the facilities where they could take naps and cut corners during patrols.[78]

G4S subsidiary Wackenhut, in September 2005, faced allegations of security lapses at seven military bases where it was contracted to provide services. The company claimed the accusations were false and promoted by a union seeking to enroll its employees.[77]

Wackenhut subsidiary

G4S supplies security equipment and services for use at Israeli prisons, checkpoints and settlements in the West Bank. It also helps to maintain Israel's prison system. In 2007, the Israeli subsidiary of G4S signed a contract with the Israeli Prison Authority to provide security systems for major Israeli prisons. In April 2012, G4S released a statement detailing its activities in Israel – the provision of maintenance for some electronic security systems at a prison, a police station and a small number of checkpoints in the West Bank.[73] In June 2014, Desmond Tutu and others protested at G4S's involvement with Israeli prisons.[74] They also penned an open letter to the security firm, calling for it to "end its complicity in Israel's abuse of child prisoners."[75] A report prepared by Hugo Slim, a research fellow at University of Oxford, and commissioned by G4S stated that the company "had no causal or contributory role in human rights violations" and "there are clearly human rights failings in some parts of Israel's security system, but G4S's role is far removed from their immediate causes and impact."[76]

Israel and Palestine


In 2007, G4S began the G4S 4teen, an award winning[67] programme to support 14 young athletes around the world.[68] G4S provided financial, social and logistical support to a number of athletes taking part in London 2012, including Colombian cyclist and Olympic gold medallist Mariana Pajon, Kenyan long-distance runner Pauline Korikwiang, and Estonian discus thrower and shot-putter Margus Hunt.[69][70][71][72]


G4S is a founder signatory of the International Code of Conduct for Private Security Service Providers (ICoC), a multi-stakeholder initiative convened by the Swiss government.[66]

In 2011, G4S became a signatory to the UN Global Compact, the international standard to promote socially responsible business behaviour including human rights, labour, environment and anti-corruption.[63] In 2013, G4S launched a Human Rights Policy, co-authored by Dr Hugo Slim, an internationally recognised human rights expert, aiming to align the company’s practices with 'UN Guiding Principles on Business and Human Rights' and to introduce additional global guidelines for areas not currently covered by existing standards.[64][65]

Corporate social responsibility

  • Secure Solutions which includes services for commercial and government organisations in areas such as risk consulting, manned security, and security systems.
  • Cash Solutions which is the outsourcing of cash cycle management for banks, financial institutions and retailers – making up 18% of G4S' turnover.

G4S segments its business into two areas:[60]

Operating structure

In 2013 G4S Forensic and Medical Services were awarded a three-year contract to run services providing medical examinations and counselling for victims of rape and sexual assault in the West Midlands. It has been working in this area since 2005.[61] The firm provides patient transport services for NHS Trusts including Epsom and St Helier University Hospitals NHS Trust (£3.5 million a year).[62]

G4S's core services include 'Manned security services' – where it provides trained and screened security officers.[53] The company also provides 'Security systems' such as access control, CCTV, intruder alarms, fire detection, video analytics and security and building systems integration technology.[54] 'Monitoring and response services' is another core service, where G4S provides key holding, mobile security patrol and response services and alarm receiving and monitoring facilities.[55] G4S also provides 'Secure facilities services' which includes integrated facilities services for entire sites or estates for commercial customers and governments.[56] The business provides 'Risk management and consultancy services' which also includes mine detection and clearance services.[57] G4S also provides electronic tagging and monitoring of offenders at home or in the community.[58] The company provides back office support functions for police forces, support for front line policing including the provision of custody suite services and forensic medical services.[59] It also manages juvenile and adult custody centres. This includes the management of all aspects of a facility and those held within the facility – similar centres are also used for the detention of asylum applicants.Prisoner escorting is another core service. G4S transports prisoners and asylum applicants between courts, police stations and custody centres.[60]

The former G4S offices in Västberga, Stockholm



G4S was one of the nominees for the 2013 Public Eye Award, a counter-event created by NGOs, which awards the worst company of the year.[52]

Public Eye Award

G4S announced in late August 2012 that it would be selling its Pakistan division, Wackenhut Pakistan Limited, to its chairman Ikram Sehgal for a figure of around $10 million, according to the Financial Times.[51] Sehgal disputed this figure, calling it “speculative” in a statement to the Express Tribune.[51]

Sale of Wackenhut Pakistan

Following the Olympics games, G4S provided a donation of £2.5m to military charities as a goodwill gesture.[50]

On 8 August 2012 G4S announced that it had finally contracted enough employees to fully fulfil its contract for the Olympic games. Although missing its initial target of 10,000, G4S announced the sending of 7,000 personnel each day to Olympic venues, in a way they felt would allow them to fully secure each venue.[49]

Following the Olympics contract failures, the Chief Constables of Bedfordshire, Cambridgeshire and Hertfordshire are to recommend abandoning outsourcing work to G4S. They have been backed by Jim Paice, the agriculture minister and Conservative MP for South East Cambridgeshire.[48]

On 22 July 2012 a contractor reported that a third of his expected staff had not turned up; instead he was sent a group of mainly female, teenage students with minimal training, whom he turned away as he did not feel comfortable leaving them for night duties.[47]

In Newcastle G4S were replaced by 500 staff from local security firms for Olympic events.[44] In Scotland G4S were stripped of the security role with it passing to Strathclyde Police.[45] At Dorney Lake, the Olympic rowing and canoeing venue, a G4S manager reported G4S radios were not working so staff were relying on personal mobile phones to communicate; G4S confirmed the venue was being manned by military personnel after 66% of rostered G4S staff were failing to show. The venue manager reported parts of the CCTV system had already been replaced by Army patrols and a complete army takeover was "on the cards".[46]

On 12 July 2012 it was announced that 3,500 British troops would be deployed at the [43]

Failure to meet London 2012 Security Contract

In March 2012 G4S announced that it would sell the "struggling" G4S Government Solutions business (the former Wackenhut (WSI) and All Star business) to exit the U.S. government services.[38] In May 2013 Buckles resigned as chief executive of G4S with £1.2m payoff and was replaced by Ashley Almanza.[39]

Management and other changes

On 17 October 2011, G4S announced it would purchase the Denmark-based facilities management group ISS A/S for £5.2 billion. The acquisition would have created the world's largest facilities management company.[33] Within two weeks, the deal was dropped due to lack of shareholder support.[34] G4S's chief, Nick Buckles recounted the events of the failed acquisition, which cost the company tens of millions of dollars, as " of the most bruising experiences of my life".[35] A combination of institutional investors who led the response and the minority shareholders who followed, objected to a variety of factors, not the least of which was the additional leverage and debt the deal would introduce to G4S's balance sheet. General consensus is that lack of planning for shareholder response on the G4S side doomed the deal. Furthermore, many investors and analysts questioned why the company would want to purchase a firm so far removed from its area of expertise.[36] Alf Duch-Pedersen resigned as G4S chairman after the failure of this acquisition and was replaced by John Connolly.[37]

Aborted acquisition of ISS

In April 2011 G4S acquired Guidance Monitoring, an international designer and manufacturer of electronic monitoring technologies, including hardware and software used for offender monitoring and tracking.[31] In December 2011 G4S acquired the assets of Chubb Emergency Response, a large key holding company in the UK. The deal was finalised on 17 December 2011. G4S are now integrating the Chubb business into their existing key holding and response service.[32]

Acquisitions of Guidance Monitoring and Chubb

G4S acquired the South African Security Systems Company, Skycom, in September 2010.[29] Then in April 2011 it bought the Cotswold Group, a surveillance and investigations company.[30]

2010 to present

In the autumn of 2009, G4S personnel in Australia went on strike, arguing that the company had subjected them to low pay and poor working conditions. The strike imperiled the operations of the court system in the state of Victoria. The guards provided entry-point screening for weapons and bombs in both the County Court and Magistrates Court, as well as additional security in the court rooms themselves.[28]

The Västberga helicopter robbery occurred on 23 September 2009 at 05:15 CET when a G4S cash service depot was robbed in Västberga in southern Stockholm, Sweden.[26][27]

In 2009, G4S continued to acquire companies: Secura Monde International Limited and Shiremoor International Engineering Limited, together, the UK’s leading specialist banknote and high security technical and commercial advisory companies; All Star International for $60M,[25] one of the premier facilities management and base operations support companies providing services to the US Government; Adesta, US-based provider of integrated security systems and communication systems; and Hill & Associates Consultants Limited, Asia’s leading provider of specialist risk-mitigation consulting services.[6]

In December 2008 G4S and UNI Global Union, announced the launch of an Ethical Employment Partnership, which will drive improvements in standards across the global security industry.[23] Simultaneous to this, G4S and the SEIU reached an agreement to end their long dispute and establish a framework to work together in the interest of employees.[24]

In 2008, G4S also acquired Touchcom, Inc. for US$23 million. Touchcom, Inc. is located in the Burlington/Bedford, Massachusetts area. The rebranding of Touchcom, Inc. to G4S was completed by 1 January 2012.[22]

[21].Progard Securitas Also, in the same month, G4S acquired Serbian company [20] GSL, a provider of outsourced justice services, was also acquired by G4S in May 2008.[19] In May 2008, G4S acquired

In March 2008, it was announced that G4S were taking over Scottish Rock Steady Group – who steward at major sporting and music events mostly in the UK. Rock Steady events have included Live8 concerts in London, Scottish FA Cup Final & the Download Festival.[17] In April 2008, G4S acquired RONCO Consulting Corporation, one of the world’s premier humanitarian and commercial mine action, ordnance disposal and security companies.[18]

The 2006 US State Department Report on Human Rights in Indonesia released in March 2006 featured the ongoing dispute in Jakarta with Group4/Securicor.[14] In July 2006 the Indonesian Securicor workers had a substantial win – but the campaigners continue to support other Group 4 Securicor workers.[15] The company disputed these claims and pointed to its strong relationships with unions around the world, including the GMB in Britain.[16]

In 2006, 2007 and 2008 G4S was the subject of a global campaign by union workers alleging that its subsidiaries undermine labour and human rights standards. Some of these groups were organised under the banner of the SEIU-funded Focus on Group 4 Securicor.[12] This group supported protests at Group 4 Securicor's annual general meeting in London in 2005.[13]


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