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Outsourced is an American television Universal Media Studios for NBC. The series originally ran from September 23, 2010 to May 12, 2011.[1] The show was officially picked up by NBC on May 7, 2010[2] and on October 18, 2010, the show received a full season order.[3] Outsourced was filmed at Radford Studios in Studio City, Los Angeles, California.[4]
When the renewal of the show was not announced with renewal of other NBC shows, the cast and crew started a campaign for fans of the show to request its renewal.[5] On May 13, 2011, NBC announced that Outsourced was cancelled after one season.[6]
Outsourced is set in a call center in Mumbai, India, where an American novelties company has recently outsourced its order processing. A lone American manages the call center and must explain American popular culture to his employees as he tries to understand Indian culture.
The show focuses on Todd Dempsy and a number of his employees working for the Mid America Novelties call center, along with other call center managers in the same building.
The show received mixed reviews, reaching a 46 out of 100 on review aggregator Metacritic.[7] Joel Keller of TV Squad in a review of the pilot episode stated, "As long as the show can examine the cultural divide, show how all offices are the same no matter where they are, and stay away from the easy jokes, NBC could have another Thursday comedy hit."[8] Alessandra Stanley of The New York Times stated "The fact that it's neither embarrassing nor deeply offensive—once it gets rolling, the show is actually quite charming—is a credit to the cast and the writers."[9] Critics such as blogger Mikey O'Connell have accused Outsourced of being racist.[10] Matt Rouse of TV Guide wrote, "The culture clash premise drowns in a sewer of caricatures and lame jokes".[11]
Outsourced was picked up in Canada, for broadcast on Global at the same time as the American broadcast.[14]
Outsourced is being broadcast in Singapore, Indonesia, Thailand, and Hong Kong on Universal.
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